The formal letter

5 Pastelles Road
Castelló Nou
Girona
17486

The Manager
TESCO Supermarket
24 Sorrell Road
Oxford Ox2 349

Dear Sir,

I am writing to complain about one of your products that I bought last Saturday. The product was a tin of spaghetti. To my surprise when I opened the tin of spaghetti, I found an insect inside, it was a beetle.

I think that this unbelievable to happen these days. I didn’t know wheater to report you or write a complain. I‘d be interested to hear your answer and opinion.

I would like to know now you will solve this problem.

I look for ward to hearing from you

Yours faithfully,

Tània Marín